Film on Dishes

This can be caused by soap used to hand wash dishes. Sometimes this soap finds its way into the dishwasher. Try to avoid this. If you suspect that your dishwasher has been contaminated we suggest you start a cycle and after running it for five minutes open the door up and look for suds. A dishwasher should not have any suds. The best way to eliminate suds is by continuing to use the dishwasher normally after a week the dishwasher should be free of contaminants provided additional hand washing soap is not introduced.

Extra Clean

To give your dishwasher an extra boost, run the hot water at the sink until it gets hot then start the dishwasher. The hot water will enter the dishwasher faster and hot water cleans and sanitizes better than cold water.

Clean Dishwasher

Remove any debris on the bottom of the dishwasher before each use to ensure proper drainage. It is also a good idea to use a dishwasher cleaner every six months, for example Dishwasher Magic.

Not Draining

When the dishwasher will not drain, first check the aerator (if applicable). The aerator would be located on the counter next to the faucet. Debris gets lodged in it and can keep the dishwasher from draining properly. If a disposal was installed recently, the dishwasher drain plug, located on the disposal, might not have been removed.


A dishwasher, if working properly, will heat the water up to high temperatures. This is good and sanitary and is better than washing dishes by hand.

Disclaimer: For safety, check and obey all national and local electrical laws and permits.